Terms of Service

Intellectual Property Notice 

Rights to artwork remain the sole property of Salome Jaffe PTY LTD, including after purchase. This includes the purchase of originals, commissions, prints, and current and/or future reproductions of any kind. The purchase of any item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, print and distribute in any form or reproduce in any way by means of profit and/or otherwise.

Collectors may not reproduce artwork in any way without express written permission from the artist. Posting images of the items purchased on social media is always welcome and does not breach this clause.

 

Liability 

We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace, or compensate by any means for the damage of products that have been mishandled by customers. For example, smudging fingerprints on the white border, tearing fine art prints, damaging works, etc.

As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched. Every print is inspected several times before clearing quality control for shipment, and only pristine purchased reproductions are packaged for you to enjoy.

Please read the product descriptions thoroughly and carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase. All prints come with borders that are included in the final size of the listing.

 

Returns and Refunds

No refunds shall be issued to any customer who, having entered into the agreement in good faith, subsequently breaches, reneges upon, or otherwise abandons the terms of the contractual agreement.

All original purchases are final.

 

 

Duties and taxes

The studio is operated in Santa Fe, New Mexico and is not liable for import fees on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals and merchandise.

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country. Some countries charge import taxes while others do not. The customs agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. 

It is the responsibility of the customer to pay any duties, value added tax or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us. Provided that the product is in its original condition, we will refund you the cost of your purchase (minus the costs of shipping to your country).

Items are declared at purchase value for exporting, and under no circumstance will documents be falsified.